Contracted/Priority Work:

-Contracts are available for on-location clients/businesses. These give you an advantage on labor rates, and a priority queue bump for fire calls.

-Other benefits to contracts include monthly visits to verify backup integrity, network health, and basic PC maintenance scenarios.

On-Location Repair and Diagnostics:

-We can come to you, in the event that bringing equipment into our shops isn't an option, or when you just want some company from your local friendly computer nerds.

-Anything that can be done in our shop can be done at your location. This includes basic PC maintenance, hardware diagnosis/replacement, printer setup, wireless network configuration, and much more.

-We are also able to setup and configure more advanced location specifics such as installing/troubleshooting servers, domain controllers, active directory environments, network policies, security, etc.

Turn-around Time, Guidelines:

-Typical turn around time for in-shop service is 24 hours. We strive to aim for this with each and every service ticket. For a small fee, priority service is available for when you need your system back ASAP. This moves your PC to the front of the line, and almost always means same-day completion.

-Most work is billed at a fixed rate in-shop, versus per-hour billing when on-location. "Fixed rate" just means that a paticular job is always billed the same, no matter the speed/age of the system, our current work load, etc. This is entirely to you, the customer's advantage.

In-Shop Repairs/Diagnosis Examples:

-Virus and Spyware cleanings. We prefer a "non-destructive" approach, and try our best to avoid blatant reinstalls. This preserves programs, custom settings, personal data, etc.

-Operating System installs. We can work with all versions of Windows, DOS, Mac OSX, and recent Linux distros.

-Hardware repair/replacement. This includes ANY component of a system, be it hard drives, motherboards or just ram.

-Laptop Screen replacement, inverters, motherboard and power jack repair. We can service ALL major brands.